Return, Cancellation & Refund Policy

Once an order is confirmed, Vaaraahi Foods will not accept return or refund requests.

All our products undergo thorough inspection before shipping. If you receive a damaged or incorrect item, we will work with you to replace it; in any such situation, we are committed to finding a fair and amicable solution for all parties.

Returns will be accepted under the following conditions:
- Defective/Damaged product
- Wrong product delivered

Returns will not be accepted under the following conditions:
- Returned without original packaging
- Damaged products reported after 5 days.

To initiate a return request, please send an email to info@vaaraahifoods.com or call our customer care number at +91 9000991873. 

The return request will be reviewed by the Vaaraahi Foods team. After approval, we will arrange for the return of the product at our own cost. Once the product is received, it will be verified against your claim.

In case of Defective/Damaged product
In the email, order number, image of invoice, 1 outer box image, 2 clear images & we also need unboxing videos of Defective/Damaged product to be sent. 

In case of multiple item shipments, only the affected product can be returned and replaced.

In case of Missing product
In the email, order number, image of the invoice, 1 outer box image, 2 clear images of the opened box & unboxing video with all items received to be sent. 

We will be unable to accept a refund request. But, we will be happy to promptly re-send the missing product

Note - The claim should be raised within 5 days of receipt of the product, else requests will not be processed.

Items sent back to us without first requesting a return will not be accepted.

There are certain situations where only partial refunds are granted (if applicable).

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Any order sent to a customer that is refused or is undeliverable will be charged the full shipping costs, including return shipping charges to Vaaraahi Foods. 

Undeliverable packages are treated similar to orders for which an incorrect address has been provided by the customer or orders where the carrier has made three attempts to deliver and no one is available to accept the package.

If you have given us an incorrect address at the time of order, we will reship the order at your expense. 

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Cancellation by Vaaraahi Foods
While we try to ship out every order that has been successfully placed with Vaaraahi Foods, there may be some situations in which we may have to cancel orders.

Some of the situations that may result in your order being cancelled include (but not limited to):
- Product no longer being available or temporarily out of stock
- Limitations on quantities available for purchase
- Inaccuracies or errors in product or pricing or promotion information
- Inaccurate or insufficient address

At times we may also require additional verification or information before accepting any order. We will contact you if your order has to be cancelled partly or fully or if any additional information is required to accept your order. 

If your order is cancelled after your payment has been done, the charged amount will be refunded to you as soon as possible.

Refunds
We initiate the refund within 5 -7 working days of receiving the product at our centre in case of valid returns.

There will be NO refund on original shipping charges or on return shipping charges, (unless we have made an error or incorrect items were sent).

You can always contact us for any return questions at info@vaaraahifoods.com